Shipping policy
Our rapid growth aligns with our commitment to enhancing your shopping experience. To ensure you receive your furniture quickly and efficiently, we have established one strategic warehouse on the West Coast of the United States.
In order to improve delivery efficiency for customers in the United Kingdom, Lemaylightings has also set up a strategic warehouse in Hong Kong.
This allows us to deliver your products faster and more effectively.
US NOTE
To provide a better shopping experience, our bi-coastal warehouses significantly reduce operational time from container unloading to storage.
This enables us to cut logistics costs and offer free and fast delivery — so every time you shop with us, you can enjoy a seamless and reliable delivery service.
UK NOTE
Due to the different specifications of British lighting fixtures compared to those in the United States—and the fact that some furniture pieces include plugs and wiring—orders are shipped from our Hong Kong warehouse.
Please refer to the following details for specific delivery times and costs.
UNITED STATES REGION
For Non-Fast Delivery Items
Pre-Sale Furniture Lead Time
Processing Time: 2–3 weeks
Shipping Time: 4–6 weeks
Pre-Sale Light Fixture Lead Time
Processing Time: 2–3 weeks
Shipping Time: 3-4 weeks
For Fast Delivery Items
Lead Time Warehouse In-Stock
Shipping Time: 4–6 days
US Note:
For pre-sale products, depending on the specific size and weight, Lemaylightings will determine whether to ship by air or sea.
During the final stage of delivery, express or truck delivery fees will be covered by Lemaylightings.
However, any additional taxes or assembly costs incurred will be the responsibility of the customer.
OTHER REGIONS
(Including the United Kingdom, Germany, Australia)
Sea Freight
Processing Time: 5–7 business days
Delivery Time: 4–6 weeks
Air Freight
Processing Time: 5–7 business days
Delivery Time: 2–3 weeks
Other Region Note:
The unit price of Lemaylightings products includes shipping costs.
However, customers are responsible for any taxes or customs clearance fees once the goods arrive at the destination port.
Shipping Guidelines
Free Standard Shipping
Your items will be delivered by courier (such as UPS or FedEx) to your front door, with a signature required. These items may require self-assembly.
Once your order ships, we will notify you by email. Please monitor your email and tracking updates to ensure you receive your delivery.
Free Threshold Delivery
If you select threshold delivery, your items will remain in their original packaging and be placed on the ground floor of your home, entryway, or first dry area (such as a garage, front porch, or lobby).
For apartment buildings, items will be placed at your unit door, building lobby, or property office.
Someone 18 years or older must be present to sign, confirming the items have been received, inspected, and are in good condition.
Please note: This service does not include assembly, installation, or packaging removal.
You are responsible for moving the furniture from the drop-off area into your home, as well as for assembly, placement, unpacking, and disposal of all packaging materials.
Any damage incurred while moving or assembling the furniture will be your responsibility.
Email: support@lemaylighting.com
Phone: +1（971）380-6189
Hours: Mon-Fri: 9:00 AM - 6:00 PM
If you have any further questions, please do not hesitate to contact us at support@lemaylighting.com